I build software systems that are impactful, scalable, and resilient.
I'm an experienced and methodic designer who builds elegant interfaces, processes, and teams that rally various stakeholders towards a positive strategic outcome.
I'm actively looking for my next Product Design role. Download resume (PDF, ~619kb) .
Work
Conversational AI through webchat
How I set up a powerful framework which separates capable front-end UI components from business logic, which upon integration with the customer data store creates a highly personalized website experience for each visitor.
Role: Product manager and designer, business analyst, design systems contributor
Conversational AI through SMS
How I broke down a problem where repetitive questions from among potentially 10,000 conversations per day, could be identified and responded to autonomously, at scale, and real-time, potentially saving each leasing agent 1 to 1.5 hours per day.
Role: Product owner and strategist, lead designer, data scientist, NLP researcher, ML/Python engineer
About
Hello, I'm Ganesh Iyer. I’m an experienced product generalist with a strong background in user experience and systems design. In the last 6 years especially, I've worked with startups to deliver the best-in-class work across the stack and at speed.
Through my work, I strive to create a world where technology is not only intuitive and delightful to use, but also makes us better humans.
My achievements include winning the Games for a Purpose award at CHI 2017 in Denver, CO .
Most recently I had:
- created a no-code platform where brands can build mobile apps that 3x-ed the conversion compared to their web stores
- built a conversational AI that saves every sales agent 1.5 hours per day (est.) in responding to repeated inquiries
- designed a business-logic driven framework for delivering hyper-personalized conversations through a webchat.
Contact
I’m currently open to new product design opportunities. I love working with startups.
I’m presently based in Toronto, Canada (GMT-4) 🇨🇦. I'm flexible about working remotely, but I won't be able to consider relocation at this time.
Get in touch with me directly - ganesh@skepticacid.io .
I also mentor designers and product managers specifically about core skills, product thinking, and career growth. Reach out to me over email for my availability.